Returns & Refunds

Returns & Refunds

We want you to have a clear path if there's a problem with your order or you need to request a return.

Because Crestflow products may be fulfilled by different suppliers, return instructions can vary by product.

Before Sending Anything Back

Please contact Crestflow before returning a product. Include:

• Your order number
• Product name
• Reason for the return
• Photos if the item arrived damaged or incorrect

We'll review the order and provide the applicable return instructions.

Please don't send a product back without first receiving return instructions, since the correct return destination can vary.

For complete terms and eligibility requirements, please also review our Refund Policy.